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Microsoft Office Specialist/MS Word Expert

Atlanta, GA 30309

Posted: 10/08/2018 Employment Type: Contract Job Category: Tech Support - Help Desk Job Number: 19900

Thompson Technologies is seeking an Microsoft Office Specialist (MOS)/MS Word Expert for a 1 year contract position with our client in Atlanta, GA.  The person in this role will need to have strong call center experience supporting professionals such as Doctors, Lawyers  or Engineers.

What you' ll do:
  • Provide technical support resolution in a call center environment primarily for issues in Microsoft Office (MS Word) including issues with Styles, Table of Contents, Track Changes, and Mail Merge
  • Support email issues pertaining to Exchange/Active Directory
  • Troubleshoot VPN issues

We' re looking for someone who has:
  • Expert level knowledge of Microsoft Word from a technical troubleshooting perspective
  • Strong knowledge of Active Directory/Exchange
  • Ability to troubleshoot 100% remotely and to troubleshoot VPN issues
  • At least 2 years of experience providing I.T. Support in a call center environment
  • Excellent communication skills 
  • Microsoft Office Specialist certification highly preferred


What happens now?   Apply to Brad  at bdurham@thompsontechnologies.com   You can attach your resume   share a little about your background in the email too - we' d love to hear from you!

Why Thompson Technologies? We’ ve been recognized among the fastest-growing companies in the country by Inc. 5000 and most recently as one of Atlanta’ s Best and Brightest Companies to Work For, in addition to other awards. A leader in delivering talented, top-tier consultants, we provide unequalled service to the IT staffing industry. At our core, we strive to make a difference in the lives of the people and communities we serve.


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