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Technical Support Engineer (VoIP/SIP)

San Francisco, CA 94108

Posted: 11/28/2018 Employment Type: Permanent Job Category: Tech Support - Help Desk Job Number: 20014

Thompson Technologies is seeking a Technical Support Engineer with strong experience supporting VoIP/SIP for a direct hire position with our client in San Francisco, CA. 

Why apply:
  • Work for a company with continued growth and low turnover who supports the long term career advancement of their employees.
  • Excellent benefits package including medical, dental, vision, and matching 401(k)
  • 3+ weeks of Vacation time the first year!

What you' ll do:
  • Provide troubleshooting and configuration of backend systems
  • Monitor issues with systems occurring in real-time
  • Research and troubleshoot issues quickly and escalate as appropriate
  • Troubleshoot VPN issues

We' re looking for someone who has:
  • Strong experience with VoIP, SIP/RTP, SQL, and TCP/IP
  • Experience using Zendesk
  • Someone who is technically curious and can learn new technologies quickly.
  • Excellent communication skills 
  • Previous Telecom experience is a plus

 

What happens now?   Apply to Brad  at bdurham@thompsontechnologies.com   You can attach your resume   share a little about your background in the email too - we' d love to hear from you!

Why Thompson Technologies? We’ ve been recognized among the fastest-growing companies in the country by Inc. 5000 and most recently as one of Atlanta’ s Best and Brightest Companies to Work For, in addition to other awards. A leader in delivering talented, top-tier consultants, we provide unequalled service to the IT staffing industry. At our core, we strive to make a difference in the lives of the people and communities we serve.

 

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