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Tier 2 Support Engineer (Learn SQL Server)

Atlanta, GA 30326

Posted: 04/16/2019 Employment Type: Permanent Job Category: Application Support Job Number: 20306

Thompson Technologies is seeking a Tier 2 Support Engineer for a full time, direct hire position with our client in Atlanta, GA.

Reasons to apply:
  • Opportunity for career advancement  through training in SQL Server database administration
  • Unlimited Paid Time Off
  • Flex Time
  • Bonus
  • Full healthcare benefits (medical, dental, vision)
  • Matching 401(k)
  • Exciting and rewarding work environment with a long term growth path.

What you will do:
  • Provide daily Tier 2 technical support
  • Troubleshoot escalated customer issues and tickets for software and hardware and database related issues.
  • Identity trends in technical issues and seek out solutions to provide a permanent fix.

What we need:
  • Someone with a strong background in technical support with experience troubleshooting both software,  hardware, and database  issues.
  • Experience working with SQL Server or the desire to learn SQL Server and make it your career path.
  • Excellent communication skills and the ability to work independently and handle escalated technical issues
  • Bachelor' s degree highly preferred.


What happens now? Submit your resume to Brad  at bdurham@thompsontechnologies.com - and tell us a little about your background!

Why Thompson Technologies? We’ ve been recognized among the fastest-growing companies in the country by Inc. 5000 and most recently as one of Atlanta’ s Best and Brightest Companies to Work For, in addition to other awards. A leader in delivering talented, top-tier consultants, we provide unequaled service to the IT staffing industry. At our core, we strive to make a difference in the lives of the people and communities we serve.


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